Payments and top-ups
How to Set up Autopay
Autopay automatically allocates funds from your Kindo wallet to your school's payment requests — so you don't have to log in and do it yourself each time. Setting it up takes just a few minutes, and you can pause or adjust it at any time. Not sure ...
Autopay — Frequently Asked Questions
Autopay allocates funds from your Kindo wallet to your school's payment requests automatically — so you don't have to log in and do it yourself each time. It works best for families who have a regular automatic bank transfer set up into their Kindo ...
Claiming Your Donation Tax Credit When Your Receipt Shows a Preferred Name
If your donation receipt was issued in your preferred name rather than your legal name, you may still be able to claim your donation tax credit if Inland Revenue can clearly identify you as the donor. This article explains what to do. Why this might ...
Paying for items through Variety
If Variety is funding items for your student, Kindo can create an invoice for you to send to your Variety case worker. This process can be used for both Kindo Shop and Payable items. Request an invoice This process is used when Variety will pay Kindo ...
Kindo Receipts
Kindo Receipts Electronic receipts are provided for all payments made through a Kindo account. Receipts are sent automatically by email, and can also be downloaded from the my orders page within your Kindo account. What a Kindo receipt looks like ...
Paying and Topping Up Using Online Eftpos
Using Online Eftpos Online Eftpos enables you to pay online on your myKindo account, directly from your bank app. To pay, you simply select your bank and enter your mobile number, then approve a payment notification within your bank app. Using Online ...
Donation Receipts - Company, Trust or partnership
IRD approved donation receipts are automatically generated from Kindo, for any item that the school has marked as a donation. Donation receipts will only be issued for items that the school has nominated as a 'donation'. Donation receipt can only be ...
Donation Receipts - Name Change
IRD approved donation receipts are automatically generated from Kindo, for any item that the school has marked as a donation. Donation receipts will only be issued for items that the school has nominated as a 'donation'. Please ensure your Account ...
Sharing Donation Receipts
IRD approved donation receipts are automatically generated from Kindo, for any item that the school has marked as a donation. Donation receipts will only be issued for items that the school has nominated as a 'donation'. Please ensure your Account ...
Using Bank Transfer for Paying and Topping Up
Paying by Bank Transfer Bank transfers let you make online payments directly from your bank account to your Kindo account. You can use the bank transfer option to top up your account via your myKindo Wallet at any time, or at the checkout stage if ...
Checkout Offers
Checkout offers allow families to purchase additional items at the checkout. Any checkout offers purchased will be in the name of the account holder. Your IRD approved electronic donation receipt will be emailed to you directly. These offers can be ...
Finding your donation receipts
IRD approved donation receipts are automatically generated from Kindo for any item that the school has marked as a donation. Please note: donation receipts can only be viewed through the Kindo website, not the Kindo app. If you usually use the app, ...
Where to top up your Kindo account
Your Kindo account needs to have sufficient funds to complete a purchase or payment to your school or club. You can add funds to (top up) your Kindo account in advance and use these to purchase items as you need them or, add funds at the time of ...
Payment methods for topping up
Kindo offers several ways to securely top up your account, so you can choose the method that best suits you. HOW TO TOP UP YOUR ACCOUNT Log in to Kindo Top up during purchase: Add items to your cart and proceed to checkout. Enter your top-up amount, ...
How to set-up an automatic payment
Making regular payments into your Kindo account means you will always have funds available when you need them. This can make checkout faster and ensures you have funds ready for larger payments, such as school camps. Find your Customer Number Before ...
Complete a form questionnaire or form
Forms and questionnaires are integrated into the Kindo payment process by your school or organisation. Sometimes your organisation may choose to set one up without any amount to pay. To fill in a questionnaire or form, select the item as normal. Once ...
Account Balance & Part Payments
CHECKING YOUR ACCOUNT BALANCE The funds you have available for making purchases and payments through Kindo are displayed once you have logged in. Your balance can be viewed from a number of different places: From your home page; myKindo Wallet; At ...
Are my credit card and bank details secure?
Our payment providers are Worldline (Online Eftpos), Stripe (Debit & Credit Card) and POLi, and all offer excellent security over their transactions (which is why we hand over to them for topping up accounts). 👉 Credit/Debit Card payments incur a ...
Work and Income Payments to your Kindo account
Kindo works with Work and Income New Zealand (WINZ), so you can access financial support for school items available on your Kindo School shop. How to place your order for WINZ payment 1. Log in to your Kindo account. 2. Select the items you need ...
Popular Articles
Are my credit card and bank details secure?
Our payment providers are Worldline (Online Eftpos), Stripe (Debit & Credit Card) and POLi, and all offer excellent security over their transactions (which is why we hand over to them for topping up accounts). 👉 Credit/Debit Card payments incur a ...
Using Bank Transfer for Paying and Topping Up
Paying by Bank Transfer Bank transfers let you make online payments directly from your bank account to your Kindo account. You can use the bank transfer option to top up your account via your myKindo Wallet at any time, or at the checkout stage if ...
Paying and Topping Up Using Online Eftpos
Using Online Eftpos Online Eftpos enables you to pay online on your myKindo account, directly from your bank app. To pay, you simply select your bank and enter your mobile number, then approve a payment notification within your bank app. Using Online ...
Closing your Kindo account
Can I close my Kindo account? Yes, but first check if the school your student is moving to also has Kindo or Ezlunch. If they do, you can use your Kindo account at your new school. When can I close my account? You may close your account at any time. ...
Kindo and AML
Kindo and AML Compliance Kindo is a registered Financial Service Provider, which means we must comply with the Anti-Money Laundering and Countering Financing of Terrorism Act 2009 (AML). This is not as scary as it sounds! What it does mean however, ...