Are my credit card and bank details secure?

Are my credit card and bank details secure?


Our payment providers are Worldline (Online Eftpos), Stripe (Debit & Credit Card) and POLi, and all offer excellent security over their transactions (which is why we hand over to them for topping up accounts).  

👉 Credit/Debit Card payments incur a 1.97% + $0.30 fee. Instant transfer is available with Visa, MasterCard, American Express, China Union Pay, Apple Pay, and Google Pay.

More information about Worldline can be found here: https://www.paymark.co.nz/support/online-eftpos-support/.
Online Eftpos is a secure payment method. Unlike other similar account-to-account payment methods, Online Eftpos does not ask you to expose your bank credentials at any part during the transaction, and you can only approve the payment via your banking app. If you suspect a fraudulent transaction, please contact your bank immediately.

More information about Stripe security can be found here:  Stripe Privacy Center

Stripe is a globally trusted and secure payment platform used by millions of businesses around the world, processing billions in transactions every year. Important points:

  • All data is SSL/TLS encrypted, providing the same level of security as online banking portals.

  • Stripe is certified as a PCI Service Provider Level 1, the most stringent level of certification in the payments industry.

  • Stripe does not store your full credit card number or banking credentials—your information is securely tokenized and encrypted.

  • Your personal information is never shared with or accessed by Kindo during the transaction process.

  • No third-party software is downloaded to your computer during payment.

  • The same world-class security applies to every single card payment processed through Stripe.

  • Payments are processed securely by Stripe. Your payment details are transmitted directly to Stripe and are not stored in full on our systems.


More information about POLi security can be found here: https://www.polipayments.com/buy where it states "...POLi does not store any sensitive information such as internet banking usernames and passwords. During a POLi transaction no one can access or see your internet banking login credentials. All communication via POLi takes place using HTTPS transport level security and no sensitive information is stored (not even cached)."

NOTE: Your myKindo account may also be topped up via standard banking options, including internet banking. See Payment methods for topping up (mykindo.co.nz).