Are my credit card and bank details secure?
Our payment providers are Worldline (Online Eftpos), Windcave (Debit & Credit Card) and POLi, and all offer excellent security over their transactions (which is why we hand over to them for topping up accounts).
Online Eftpos is a secure payment method. Unlike other similar
account-to-account payment methods, Online Eftpos does not ask you to
expose your bank credentials at any part during the transaction, and you
can only approve the payment via your banking app. If you suspect a
fraudulent transaction, please contact your bank immediately.
Windcave is a secure outsourced partner to all major merchant banks in Australasia, trusted with hundreds of millions of transactions annually. Important points:
- All data is SSL encrypted with the Windcave secure environment providing the same level of encryption security as any online banking portal.
- Windcave does not keep any record of your personal information during this transactional process, it is handled directly with your banking provider.
- Windcave does not have access to your personal information at any stage during the transaction process.
- No third-party software is downloaded to your computer.
- The same level of security applies to the millions of credit card transactions processed by Windcave everyday.
More information about POLi security can be found here: https://www.polipayments.com/buy where it states "...POLi does not store any sensitive information such as internet banking usernames and passwords. During a POLi transaction no one can access or see your internet banking login credentials. All communication via POLi takes place using HTTPS transport level security and no sensitive information is stored (not even cached)."
NOTE: Your myKindo account may also be topped up via standard banking options, including internet banking. See Payment methods for topping up (mykindo.co.nz).
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