Are my credit card and bank details secure?
Our payment providers are Worldline (Online Eftpos), Windcave (Debit & Credit Card) and POLi, and all offer excellent security over their transactions (which is why we hand over to them for topping up accounts).
Online Eftpos is a secure payment method. Unlike other similar
account-to-account payment methods, Online Eftpos does not ask you to
expose your bank credentials at any part during the transaction, and you
can only approve the payment via your banking app. If you suspect a
fraudulent transaction, please contact your bank immediately.
Windcave is a secure outsourced partner to all major merchant banks in Australasia, trusted with hundreds of millions of transactions annually. Important points:
- All data is SSL encrypted with the Windcave secure environment providing the same level of encryption security as any online banking portal.
- Windcave does not keep any record of your personal information during this transactional process, it is handled directly with your banking provider.
- Windcave does not have access to your personal information at any stage during the transaction process.
- No third-party software is downloaded to your computer.
- The same level of security applies to the millions of credit card transactions processed by Windcave everyday.
More information about POLi security can be found here: https://www.polipayments.com/buy where it states "...POLi does not store any sensitive information such as internet banking usernames and passwords. During a POLi transaction no one can access or see your internet banking login credentials. All communication via POLi takes place using HTTPS transport level security and no sensitive information is stored (not even cached)."
NOTE: Your myKindo account may also be topped up via standard banking options, including internet banking. See Payment methods for topping up (mykindo.co.nz).
Related Articles
Switching schools & updating details
If you have previously used myKindo or ezlunch anywhere, you can continue to use the same account for the new school or organisation by updating the my details page. You DO NOT need to create a new account. (If your account has been closed, or ...
My child's allergies details have changed
Update student food allergy details so that food suppliers are alerted to allergies when they print off labels and reports. NOTE: for severe or life threatening allergies, please also contact the kitchen directly. Allergen alerts are provided on ...
Entering food allergy details
Add student food allergy details so that food suppliers are alerted to allergies when they print off labels and reports. NOTE: for severe or life threatening allergies, please also contact the kitchen directly. Allergen alerts are provided on ...
Where to top up your myKindo account
myKindo account needs to have sufficient funds to complete a purchase or payment to your school or club. You can add funds to (top up) your myKindo account in advance and use these to purchase items as you need them or, add funds at the time of ...
Payment methods for topping up
Kindo offers several ways to securely top up your account, so you can choose the method that best suits you. Withdrawals of excess top ups are not available, except when closing an account. If you are likely to close your account soon (eg. your ...