Payment methods for topping up

Kindo offers several ways to securely top up your account, so you can choose the method that best suits you. 

HOW TO TOP UP YOUR ACCOUNT

Log in to Kindo

1. Top up during purchase: Add items to your cart and proceed to checkout. Enter your top-up amount, choose your payment method, and click 'Continue to payment'.

1. Top up in advance: navigate to "myKindo wallet" and select your option.

You can add any value, as long as it's enough to cover the items in your purchase. Excess funds will be held on trust for future purchases.

TOP UP DURING PURCHASE

Several methods are available.

Your myKindo account needs to have sufficient funds to complete a purchase or payment to your school or club. 

You can add funds to (top up) your myKindo account in advance and use these to purchase items as you need them or, add funds at the time of purchase or payment.

Having your myKindo account in credit allows for a faster transaction payment, as you are not also needing to top up your account. 

TOPPING UP IN ADVANCE USING MYKINDO WALLET 

You can top up your account anytime through your myKindo wallet.

There are several top-up options available. Simply enter the amount you'd like to add—this can be just enough to cover your purchase, or a higher amount if you'd like to keep credit on your account for next time

Also available: Apple Pay & Google Pay

            

Credit/Debit Card 2.5% + $0.50 cent charge credit card fee.                 
Instant transfer.Visa / MasterCard / American Express /China Union Pay /Apple Pay / Google Pay

Alipay 2.9% fee + $0.30 payment fee.

Secure mobile payments via your Alipay App.        

POLi No fees. Instant transfer. 

Online Eftpos No fees. Instant transfer. 

Online Bank Transfer Allow 2 days for processing. No fees. 

Bank Transfer payments can take up to two working days to process and are also used for setting up an automatic payment into your myKindo account.  See notes on How to set-up an automatic payment for using the bank transfer option, either as a one off payment or to set up an automatic payment.

TOPPING UP AT THE CHECKOUT 

If you have insufficient funds to complete a payment or purchase, you will be prompted to top up at the checkout. This top up method is the same as myKindo wallet. You will get two electronic receipts.  One confirming your top up and one confirming your purchase.

Select which option you want to use to top up your account. 

If items are closing within 48 hours then only the credit/debit card, Alipay, Online Eftpos or POLi options will be available, as these are instant transfers.

For Credit & Debit card, Alipay, and Google & Apple Pay options, you will see the total amount including the credit card and service fee charges.

Simply enter the top up amount, select 'pay now', and follow prompts to complete your transaction.

 

 

Bank transfers can be made for any order that closes in more than 48 hours. To pay this way enter the top up amount and follow the prompts at checkout until you reach the Bank Transfer page.

Kindo is available as a registered payee in banking apps.

Ensure you include the particulars and reference exactly as provided at checkout so your payment can be processed correctly.

You may also top up in advance during the purchase process, by increasing the suggested amount to exceed the purchase amount.

When doing an online bank transfer you must include your unique Reference number (your payment reference number) so we can ensure the funds are transferred into the correct account. 
Even though funds are taken instantly from your account it can take time for them to reach us.  Please allow up to 2 working days.

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