Finding your donation receipts
IRD approved donation receipts are automatically generated from Kindo for any item that the school has marked as a donation.
Please note: donation receipts can only be viewed through the Kindo website, not the Kindo app. If you usually use the app, you'll need to open a web browser on your phone, tablet or computer and go to shop.kindo.co.nz.
Finding your receipts
- In your web browser, log in to your account using your email and password.
- Select 'my orders' from the menu at the top of the page. This opens your Transactions page.
- Select the 'Donations' tab.
- The Date range defaults to the current tax year, so you'll see donations made from 1 April to today. To view a different period, select the date field and either:
- use a Quick Select Tax Year button (2026/27, 2025/26, and so on), or
- pick your own start and end dates from the calendar.
Select Done to confirm.
5. If you'd like to see donations for a particular school, select it from the Donee drop-down. Otherwise, leave it as 'All donees'.
6. Select 'Apply' to update your results.
7. To download a summary PDF ready for your tax return, select 'Download summary for tax return' at the top right of the results.
8. Choose the tax year you're claiming for, then select 'Download'.
You'll receive one summary PDF per school for that tax year, listing every donation with its receipt number, ready to attach to your tax return. If you've donated to more than one school, you'll get a separate PDF for each.
The tax year you pick in the download dialog is what determines the summary, not the date range you had showing in the results.
Downloading a single receipt
If you only need one receipt rather than a full tax year summary, select the 'Download receipt' button next to that donation in the results list.
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If your PDF doesn't appear
If a PDF doesn't open or save automatically, your browser is likely blocking it. This can happen in two ways:
- Pop-ups blocked. If the PDF was set to open in a new window, allowing pop-ups for shop.kindo.co.nz will let it through.
- Downloads blocked. Your browser may show a small notification asking whether to allow the download. Choose 'Allow' or 'Keep', and the PDF will save to your usual downloads folder.
The exact wording differs between browsers, but the setting is usually found in the site permissions or the address bar icon.
Important notes
- Kindo isn't able to change the details on a donation receipt once it has been issued, so please check that your Account Holder name is correct before paying any donations.
- Donation receipts will only be issued for items that the school has nominated as a 'donation'.
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