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My orders
Cancel an order for a selected date
If you've ordered an item for a selected date (ie. you had to select your date(s) from a list when ordering), you can cancel your order until the cut-off time arrives for that particular service. NOTE: this applies to date selected services only, eg. ...
Change an order
To change an order, you will need to first cancel it, then place a new one. See Cancel an order for a selected date or Cancel an order (undated). With the funds returned to your myKindo account, you can now place another order. Purchase and pay as ...
Cancel an order (undated)
General purchases and payments (that have not been selected for specific date) may be cancelled until midnight on the day of purchase, or until the administrator has changed the status of the order, whichever happens first. Go to my orders to view ...

Popular Articles
Using Bank Transfer for Paying and Topping Up
Paying by Bank Transfer Bank transfers let you make online payments directly from your bank account to your myKindo account. You can use the bank transfer option to top up your account via your myKindo Wallet at any time, or at the checkout stage if ...
Are my credit card and bank details secure?
Our payment providers are Worldline (Online Eftpos), Stripe (Debit & Credit Card) and POLi, and all offer excellent security over their transactions (which is why we hand over to them for topping up accounts). More information about Worldline can be ...
Closing your myKindo account
Can I close myKindo account? Yes, but first check if the school your student is moving to also has Kindo or ezlunch. If they do, you can use your myKindo account at your new school. When can I close my account? You may close your account at any time. ...
Kindo and AML
Kindo and AML Compliance Kindo is a registered Financial Service Provider, which means we must comply with the Anti-Money Laundering and Countering Financing of Terrorism Act 2009 (AML). This is not as scary as it sounds! What it does mean however, ...
Purchase an item
Purchasing and paying for many different school items has never been simpler with myKindo. Items can be ordered for specific dates, whilst other items can be simply purchased any time. It is easy, convenient and open 24/7 so you can order in advance. ...

My orders