Related Articles
Can I change my child's lunch order?
You can change your order at any time up until 9:00am on the day of delivery (or the usual cutoff time for your ezlunch service). After cutoff, an order cannot be changed as processing of the order will have begun for delivery that day. To change ...
Transactions: find and check your orders
Kindo has a new look. The steps below are for the new look. Still seeing the classic view? See the classic steps. Check an order went through, resend a receipt, or download a donation summary for tax time, all from the Transactions page. It brings ...
Cancel an order (undated)
General purchases and payments (that have not been selected for specific date) may be cancelled until midnight on the day of purchase, or until the administrator has changed the status of the order, whichever happens first. Go to my orders to view ...
Cancel an order for a selected date
If you've ordered an item for a selected date (ie. you had to select your date(s) from a list when ordering), you can cancel your order until the cut-off time arrives for that particular service. NOTE: this applies to date selected services only, eg. ...
Donation Receipts - Name Change
IRD approved donation receipts are automatically generated from Kindo, for any item that the school has marked as a donation. Donation receipts will only be issued for items that the school has nominated as a 'donation'. Please ensure your Account ...