Closing your myKindo account
Can I close myKindo account?
Yes, but first check if the
school your student is moving to also has Kindo or ezlunch. If they do, you can
use your myKindo account at your new school.
When can I close my account?
You may close your account at
any time.
What happens to my account
balance when I close my account?
- You can choose to spend your remaining funds before
closing your account.
- You may choose to donate the balance to a school
you have been associated with or to one of the listed charities.
- You can have the funds returned to your bank
account.
How do I close my account?
- Login to myKindo and select my details
/ Close Kindo account
- You will be sent an email to confirm that you want
to close your account (this may go to your spam folder, so please check.
- From here you will be asked to confirm that you
want to close your account and directed to a link that takes you to the
page where you can select to:
- Donate
your account balance to the charities listed. If you select this, you will receive an
emailed electronic receipt for your donation
- Return
your account balance to your bank account. If you select this you will be asked to
input your bank account number.
Funds may take up to 7 working days before they are returned to your bank
account.
- If you are unable to select to have the
funds returned to you, it is because the amount you have requested requires
us to as for identity verification first as part of our legal obligations
as a registered
Financial Services Provider.
Completing this Identity
Verification form will initiate this process for you.
Need Help?
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