Managing your account
Account Balance Withdrawals
If your student is moving from one school to another school that uses Kindo, or you have another student about to start at a Kindo school, then you do not need to close your account or withdraw funds from it. You can use your existing account and ...
Closing your Kindo account
Can I close my Kindo account? Yes, but first check if the school your student is moving to also has Kindo or Ezlunch. If they do, you can use your Kindo account at your new school. When can I close my account? You may close your account at any time. ...
Adding a new student to your account
Multiple Students can be added to your account at any time, simply add them as a new member under my details on your kindo account. If you are at a school where Kindo is integrated with their Student Management System, as soon as the student is ...
Switching schools & updating details
If you have previously used Kindo or Ezlunch anywhere, you can continue to use the same account for the new school or organisation by updating the my details page. You DO NOT need to create a new account. (If your account has been closed, or inactive ...
Deleting child(ren) from your account
Students that are leaving school, or moving to a school that doesn't have Kindo or ezlunch, can be removed from your account, when not linked to the school's student management system. If your child is moving to a new school and that school also has ...
Resetting your Kindo password
Forgotten your password, or just want to change it? Here's how to reset or update it so you can get back into your Kindo account. Resetting a forgotten password If you've forgotten your password, you can reset it from the login page. On the login ...
My child has changed class or school.
When your child changes class, you must update their delivery details to ensure deliveries go to their new class. At the start of each year, you will be prompted to save a new room number for each member on your account. If your school has a link set ...
I have another child starting school
If you have another child attending a school that offers Kindo or Ezlunch you can easily add them to your account. If you are at a school where Kindo is integrated with their Student Management system, as soon as the student is enrolled they will ...
What is the difference between the Account Holder and a Member?
The Account Holder is responsible for topping up the account, placing orders and keeping member details up to date. This is typically a parent or caregiver. The Member is the person who will receive the items or ezlunch delivery. This is typically a ...
Updating your email address
If you change the email you want to use for your account login, you can easily update this using the my details page. Log in to kindo and select my details from the navigation at the top of the page, or from the myKindo logo drop-down menu. Under ...
Updating your Kindo password
Updating your password while logged in If you already know your password and just want to update it: Sign in to your Kindo account. Go to My Details. Under Password, select Change password. Enter your Current password, then your New password, and ...
Help signing in to your Kindo account
Signing in to Kindo only takes a moment. If anything doesn't go quite to plan, you'll find the answer below. Troubleshooting No account yet? Sign up for free Select Sign up for free at the bottom of the login page and complete the form. Use the same ...
Popular Articles
Are my credit card and bank details secure?
Our payment providers are Worldline (Online Eftpos), Stripe (Debit & Credit Card) and POLi, and all offer excellent security over their transactions (which is why we hand over to them for topping up accounts). 👉 Credit/Debit Card payments incur a ...
Using Bank Transfer for Paying and Topping Up
Paying by Bank Transfer Bank transfers let you make online payments directly from your bank account to your Kindo account. You can use the bank transfer option to top up your account via your myKindo Wallet at any time, or at the checkout stage if ...
Paying and Topping Up Using Online Eftpos
Using Online Eftpos Online Eftpos enables you to pay online on your myKindo account, directly from your bank app. To pay, you simply select your bank and enter your mobile number, then approve a payment notification within your bank app. Using Online ...
Closing your Kindo account
Can I close my Kindo account? Yes, but first check if the school your student is moving to also has Kindo or Ezlunch. If they do, you can use your Kindo account at your new school. When can I close my account? You may close your account at any time. ...
Kindo and AML
Kindo and AML Compliance Kindo is a registered Financial Service Provider, which means we must comply with the Anti-Money Laundering and Countering Financing of Terrorism Act 2009 (AML). This is not as scary as it sounds! What it does mean however, ...