Help signing in to your Kindo account

Help signing in to your Kindo account

Most login issues with Kindo are quick to fix. The information below should help you get back into your account.

Troubleshooting

No account yet? Sign up for free

Select Sign up for free at the bottom of the login page and complete the form. Use the same email address your school has on file for you. If your email address has changed, let your school know so they can update their records.


Forgot your password?

Select Forgot your password? on the login page and you'll be sent an email with a link to reset it.



Completing your setup

If you see a message asking you to link your account to school records, click Complete setup and follow the instructions. This ensures all payment requests from your school are visible in your account. If your child hasn't started at their new school yet, wait until their enrolment is confirmed before completing setup.


Reactivating your account

If you previously had a Kindo account or have recently closed one and want to reactivate it, contact our helpdesk and we'll help you regain access.

Need extra help?

Email: hello@kindo.co.nz 
Phone: 0508 454 636 (toll free)

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