My child has changed class

My child has changed class

When your child changes class you must update their delivery details to ensure deliveries go to their new class. At the start of each year you will be prompted to save a new room number for each member on your account.

If your school has a link set up between Kindo and school records, your students' location will be updated automatically. You do not need to do anything, and will not be able to change the class.

Click on the member name in the Service Pane.

On a phone, click the  to open the Service Pane first, then click the member name.

If the School or other organisation has entered a list of valid locations, you will be given a choice of these. Scroll to the relevant choice and click to select the new delivery location. Click DONE.

If no list has been added, simply type in the location.

NOTE: Delivery details are saved with purchases. You can NOT change delivery details for an order after it has been placed. Please cancel the order  and place it again, after you have updated delivery details.

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