Can I change my child's lunch order?
You can change your order at any time up until 9:00am on the day of delivery (or the usual cutoff time for your ezlunch service).
After cutoff, an order cannot be changed as processing of the order will have begun for delivery that day.
To change your order before the cutoff time, first login to your myKindo account.
View your orders on my orders page.
Locate your order on the list, then click the "Cancel" button to the right of the order.
This will be confirmed onscreen. If you want to re-order, click the home tab at the top of the page.
Select the service and date for delivery, then complete your order as normal.
If the cutoff time passes before you click "place order" your order will be rejected, so allow plenty of time to complete this process.
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