Can I change my child's lunch order?
You can change your order at any time up until 9:00am on the day of delivery (or the usual cutoff time for your Ezlunch service).
After cutoff, an order cannot be changed as processing of the order will have begun for delivery that day.
To change your order before the cutoff time, first login to your Kindo account.
To view your orders, go to Account and select Transactions. On the website, select Transactions from the menu on the left.
Locate your order in the list. Tap the three dots to the right of the order and select Cancel. On the website, click the Cancel button to the right of the order instead.
This will be confirmed onscreen. If you want to re-order, select the Shops tab in the app. On the web, select Shops from the menu on the left.
Select the service and date for delivery, then complete your order as normal.
If the cutoff time passes before you click "place order" your order will be rejected, so allow plenty of time to complete this process.