How can we help?
Do you have a question about your account or how to use the service? Here are the answers to the questions we are most frequently asked.
- Add a student or member
- Change contact details
- Can I close my account?
- My child has changed class. How do I make sure they get their deliveries?
- I've lost my password. How do I reset it?
- How do I change my password?
- My email address has changed. What do I do?
- Delete a student or member
- My kids have left the school, how do I get the money out of my account?
- My child is changing school. What do I do?