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How do I get a Refund

Angela Howarth
Modified on: Fri, 18 Sep, 2020 at 11:15 AM

How do I get a refund?

Please email the helpdesk from the email address that you use for your kindo account,   with your details of your kindo member number and the amount that you would like to be returned to bank account, with your Bank account number.

This information will be passed on to our accounts department and they will process the 

refund within 3 working days.

To helps us verify your identity and ensure a faster transaction process please.


Subject: Refund required 

 In the email message please include the following: 

  • Your name:

  • The account balance you wish to have refunded:

  • The bank account you would like the money refunded to:

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