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How do I change my password?

Sandra Finlay
Modified on: Thu, 1 Mar, 2018 at 1:53 PM

Passwords can be changed in two ways.


If you are already logged in, and you know your password, update it on the my details page. To get to this page, click on my details in the page navigation at the top of the screen, or on the expanded mykindo dropdown menu.


If you do not know your password:

  1. Ensure you are logged out, and click the Forgotten password link on the Login page. You will find it as shown here. 
  2. Type in the email address you use as your mykindo login, and you will be sent a link. 
  3. Check your email (including spam and junkmail folders) for an email from helpdesk@thegrowthcollective.co.nz. 
  4. Click on the link in the email and type in your new password.

If you continue to have difficulty, please send a request to the helpdesk.

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