Cancel an order for a selected date
Sandra Finlay
Modified on: Tue, 16 Jun, 2020 at 10:58 AM
If you've ordered an item for a selected date (ie. you had to select your date(s) from a list when ordering), you can cancel your order until the cutoff time arrives for that service delivery. NOTE: this applies to date selected services only, eg. Lunches.
- Go to my orders to view all of your transactions.
- Scroll to find the order with the correct delivery date. A Cancel button will display next to the order.
- Select Cancel and ok.
- The purchase price will be refunded to your myKindo account balance.
Cancellations will not be accepted after the cutoff time.