Kindo and ezlunch: a quick overview

• What is Kindo?
• What is ezlunch?

Create your myKindo or ezlunch account

• Join kindo
• Join ezlunch
• Member Terms & Conditions

myKindo App

• myKindo App – setting the PIN number (and touch ID or Face ID)

Topping up your account

• Where to top-up your myKindo account
• Payment methods for topping up
• How to set-up an automatic payment

Making a purchase

• Purchase an item
• Order for a specific date
• Order for many dates
• Complete a form questionnaire
• Order from multiple services on different dates

My orders

• Cancel an order for a selected date
• Cancel an order (undated)
• Change an order

Updating your details

• Switching schools and updating details
• Entering in Food Allergy details
• Adding a new student to your account
• Deleting a student from your account

Account refunds, withdrawals and closures

• Closing your myKindo account
• Making a withdrawal from your account

General FAQ

• Add a student or member
• Change contact details
• Can I close my account?
• My child has changed class. How do I make sure they get their deliveries?
• I've lost my password. How do I reset it?

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ezlunch FAQ

• What days is ezlunch available?
• How can I get ezlunch at my school?
• Can we choose the Food Supplier?
• How far in advance can I order?
• Can I change my child's lunch order?

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Payments and Topups

• How and When do I pay?
• Are my credit card and bank details secure?
• Can I check my account balance?

Printing and downloading

• Print or download orders (summary)
• Download Excel or CSV file
• Production List
• Labels
• DYMO labelwriter troubleshooting guide

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Viewing orders (order administration)

• Search, filter and display orders (for Order Administrators)
• Quick View reporting