Customer Support - Mykindo And Ezlunch | My Orders

My orders
Cancel an order for a selected date
If you've ordered an item for a selected date (ie. you had to select your date(s) from a list when ordering), you can cancel your order until the cut-off time arrives for that particular service. NOTE: this applies to date selected services only, eg. ...
Change an order
To change an order, you will need to first cancel it, then place a new one. See Cancel an order for a selected date or Cancel an order (undated). With the funds returned to your myKindo account, you can now place another order. Purchase and pay as ...
Cancel an order (undated)
General purchases and payments (that have not been selected for specific date) may be cancelled until midnight on the day of purchase, or until the administrator has changed the status of the order, whichever happens first. Go to my orders to view ...

Popular Articles
Paying and Topping Up Using Online Eftpos
Using Online Eftpos Online Eftpos enables you to pay online on your myKindo account, directly from your bank app. To pay, you simply select your bank and enter your mobile number, then approve a payment notification within your bank app. Online ...
Closing your myKindo account
Can I close myKindo account? Yes, but first check if the school your student is moving to also has Kindo or ezlunch. If they do, you can use your myKindo account at your new school. When can I close my account? You may close your account at any time. ...
AML and Kindo
Kindo has been identified as a Financial Services Provider, so we must comply with the Anti-Money Laundering and Countering Financing of Terrorism Act 2009 (AML). This means there are some specific rules around the way we have to manage things like ...
Are my credit card and bank details secure?
Our payment providers are Worldline (Online Eftpos), Windcave (Debit & Credit Card) and POLi, and all offer excellent security over their transactions (which is why we hand over to them for topping up accounts). More information about Worldline can ...
Purchase an item
Purchasing and paying for many different school items has never been simpler with myKindo. Items can be ordered for specific dates, whilst other items can be simply purchased any time. It is easy, convenient and open 24/7 so you can order in advance. ...

Customer Support - Mykindo And Ezlunch | My Orders | Knowledge Base