Customer Support - Mykindo And Ezlunch | Account Refunds, Withdrawals And Closures

Account refunds, withdrawals and closures
Completing identity checks for Anti-Money Laundering purposes
As a Financial Services Provider we must comply with the Anti-Money Laundering and Countering Financing of Terrorism Act 2009 (AML). Certain agreed exemptions mean that the majority of undertakings do not require Customer Due Diligence checks to ...
Account Balance Withdrawals
Notes If you are moving from one school to another school that uses myKindo, or you have another student about to start at a Kindo school, then you do not need to withdraw or close your account, as you can continue to use your existing account and ...
Closing your myKindo account
Can I close myKindo account? Yes, but first check if the school your student is moving to also has Kindo or ezlunch. If they do, you can use your myKindo account at your new school. When can I close my account? You may close your account at any time. ...

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Paying and Topping Up Using Online Eftpos
Using Online Eftpos Online Eftpos enables you to pay online on your myKindo account, directly from your bank app. To pay, you simply select your bank and enter your mobile number, then approve a payment notification within your bank app. Online ...
Closing your myKindo account
Can I close myKindo account? Yes, but first check if the school your student is moving to also has Kindo or ezlunch. If they do, you can use your myKindo account at your new school. When can I close my account? You may close your account at any time. ...
AML and Kindo
Kindo has been identified as a Financial Services Provider, so we must comply with the Anti-Money Laundering and Countering Financing of Terrorism Act 2009 (AML). This means there are some specific rules around the way we have to manage things like ...
Are my credit card and bank details secure?
Our payment providers are Worldline (Online Eftpos), Windcave (Debit & Credit Card) and POLi, and all offer excellent security over their transactions (which is why we hand over to them for topping up accounts). More information about Worldline can ...
Purchase an item
Purchasing and paying for many different school items has never been simpler with myKindo. Items can be ordered for specific dates, whilst other items can be simply purchased any time. It is easy, convenient and open 24/7 so you can order in advance. ...

Customer Support - Mykindo And Ezlunch | Account Refunds, Withdrawals And Closures | Knowledge Base