Privacy and Your Information when performing a Cloudcheck Identity Verification
We take your privacy seriously and want to ensure you
understand how your personal information is handled when completing a
Cloudcheck identity verification. Below,
we outline key details regarding this process:
How we use Cloudcheck
Cloudcheck is used to verify your identity by checking the
details you provide against official records held by the government. This
ensures that your documents are valid.
We only use this service for identity verification purposes and do not
store your verification details after Cloudcheck has made a positive
identification. The Cloudcheck system purges
your information 7 days after you have submitted it.
Why do we use an identity verification service
As a registered Financial Services Provider, we are obliged
to perform identity verification checks in certain circumstances. Please refer to this
document for more information.
Keeping your information private and safe
We are required to handle your personal information in
compliance with New Zealand Privacy Act 2020.
This means we will only collect, use, and disclose your information
where it is legally permitted and necessary for identity verification.
Your rights regarding the collection of your information
You have the right to know how your personal information is
collected, used, and stored. If you would like more detailed information on the
process, please contact us at wish to access or correct any details, you can
contact us at privacy@kindo.co.nz
What happens if you decline to consent?
How to make a privacy-related complaint
If you have concerns about how we have handled
your information, you can contact us to have the matter investigated by writing
to privacy@kindo.co.nz
If you are not satisfied with our response
or believe we are processing your information not in accordance with the law,
you can register a complaint with the privacy commissioner at https://privacy.org.nz