How far in advance can I order?
You can order within the current term. When you are asked to select the delivery date, you will see what days are available for orders.
What time does my order need to be completed by?
The order cut off time is determined by your supplier. Orders must be completed and confirmed before the cutoff for delivery on the selected day. You may order in advance. Simply select the date you need when you log in to the service.
How do I know my order has been received?
Once you have completed payment your screen displays an order confirmation to confirm that the order has gone through and will be delivered. You will also receive a confirmation email. To check orders you have made in advance, select the My Orders ...
Change an order
Once an order has been placed you are unable to change any details for that order. You can cancel the original order, and place a new order, but you cannot update an existing order. Depending on whether your order was for a general item, or for a ...
Cancel an order (undated)
General purchases and payments (that have not been selected for specific date) may be cancelled until midnight on the day of purchase, or until the administrator has changed the status of the order, whichever happens first. Go to my orders to view ...
Order for a specific date
After you log in, click on the service category you wish to purchase from (in the example below, we have Quiz night, Production Tickets, Senior Uniform and Sports. Your school decides what service suppliers your school will have. You may have a lunch ...