How do I know my order has been received?
Once you have completed payment your screen displays an order confirmation to confirm that the order has gone through and will be delivered. You will also receive a confirmation email. To check orders you have made in advance, select the My Orders tab.
Search, filter and display orders (for Order Administrators)
Available for Order Administrators on the shop order status page. This page enables administrators to search, filter and display orders using our Full View reporting options or to check daily orders using Quick View. From this page, administrators ...
Change an order
To change an order you will need to first cancel it, then place a new one. See Cancel an order for a selected date or Cancel an order (undated). With the funds returned to your myKindo account, you can now place another order. Purchase and pay as ...
Cancel an order (undated)
General purchases and payments (that have not been selected for specific date) may be cancelled until midnight on the day of purchase, or until the administrator has changed the status of the order, whichever happens first. Go to my orders to view ...
Order for a specific date
When you first log in you will be presented with a Service Selector. For services that enable you to choose a specific delivery date, you will see a list of available dates. Select the date you wish to place and order for. You may select "Show More ...
Can I change my child's lunch order?
You can change your order at any time up until 9:00am on the day of delivery (or the usual cutoff time for your ezlunch service). After cutoff an order can not be changed as processing of the order will have begun for delivery that day. To change ...