How do I know my order has been received?
Once you have completed payment your screen displays an order confirmation to confirm that the order has gone through and will be delivered. You will also receive a confirmation email. To check orders you have made in advance, select the My Orders tab.
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Search, filter and display orders (for Order Administrators)
Available for Order Administrators on the shop order status page. This page enables administrators to search, filter and display orders using our Full View reporting options or to check daily orders using Quick View. From this page, administrators ...
Change an order
Once an order has been placed you are unable to change any details for that order. You can cancel the original order, and place a new order, but you cannot update an existing order. Depending on whether your order was for a general item, or for a ...
Cancel an order (undated)
General purchases and payments (that have not been selected for specific date) may be cancelled until midnight on the day of purchase, or until the administrator has changed the status of the order, whichever happens first. Go to my orders to view ...
Order for a specific date
After you log in, click on the service category you wish to purchase from (in the example below, we have Quiz night, Production Tickets, Senior Uniform and Sports. Your school decides what service suppliers your school will have. You may have a lunch ...
Can I change my child's lunch order?
You can change your order at any time up until 9:00am on the day of delivery (or the usual cutoff time for your ezlunch service). After cutoff an order can not be changed as processing of the order will have begun for delivery that day. To change ...