How and When do I pay?

How and When do I pay?

Your myKindo account can have funds added to it during the checkout or you may prefer to add funds in advance. These funds are then used to complete any purchases or payments to schools and other organisations. If the account does not have sufficient funds, an order cannot be placed and you will be asked to top up (add funds to) your account.

There are several ways to securely top up your account.

Instantly have funds available using one of our online topup methods:

  • POLi  internet banking- access your NZ bank account securely to top up funds for immediate use. No surcharge. You will need your internet banking login details. Available for all major banks.
  • Debit & Credit Card - Visa, Mastercard, American Express and UnionPay available. Small surcharge applies (2.5% + 50c). You may opt to securely save your card details during this process, making your next top up even faster. Note that only partial card details are saved with us - your full details are securely saved within your bank to ensure your safety.

You can also top up via bank transfer

  • Internet Banking or Bank transfer- The bank account and reference details are available when logged in to myKindo. You can access these by clicking on top up account  in the navigation at the top of the page or on the myKindo dropdown menu. As these deposits take time to clear (please allow up to 2 working days), they are not suitable for immediate purchases. 
    You may also choose to set up regular automatic payment to your myKindo account using this method, to ensure funds are always available when it is time to make a payment or purchase.

There are no minimum top up amounts. Balances on accounts will be refunded on application less a small $5 administration fee.

    • Related Articles

    • Change an order

      To change an order you will need to first cancel it, then place a new one.  See Cancel an order for a selected date or Cancel an order (undated). With the funds returned to your myKindo account, you can now place another order. Purchase and pay as ...
    • When can I top up my account?

      You may top up your account at any time, before or during a purchase. Purchases must have sufficient funds before they can be placed. We recommend, if you are using a payment method that incurs fees, that you reduce the impact of these fees by ...
    • Can I check my account balance?

      The funds you have available for making purchases and payments through myKindo are displayed once you have logged in. Log in to your myKindo account and select top up account from the navigation at the top of the page, or from the myKindo dropdown ...
    • Payment methods for topping up

      Kindo offers many ways to securely top up your account, so you can choose the method that best suits you.  IMMEDIATE ONLINE TOP-UP     You can pay-as-you-go using our online top up options – either from the ‘top up account’ options, or at the ...
    • How to set-up an automatic payment

      Making regular payments into your myKindo account means you will always have funds available when you need them, whether it’s for a faster transaction process at the checkout, or to pay for bigger ticket items like School Camp.    SETTING UP AN ...